Privacy Policy and Terms & Conditions

Privacy Policy

Privacy Notice
Vista Verde Guest Ranch (“Vista Verde”, “we”, “us”, “our”) recommends you read this privacy policy so that you understand how we collect and use your personal data. Personal data (Data) is any information that can identify you, directly or indirectly. By submitting your Data to us, you will be deemed as having given your consent, where necessary and appropriate, for the disclosures referred to in this policy.
This privacy policy applies to the Data we collect about you, the means through which we collect that Data, and your rights regarding that Data.
Our Commitment to Your Privacy
Protecting your privacy is a priority for Vista Verde. As part of our commitment to meeting your expectations, we have created a customer privacy policy that explains how we use and safeguard your Data.
For any questions or concerns about our privacy policy, please contact Vista Verde at:
Phone: 970-879-3858
Mail: Vista Verde Guest Ranch
PO Box 770465
Steamboat Springs, CO 80477
Email: Stephanie Wilson at stephanie@vistaverde.com

What Data is collected?
Vista Verde is the controller for the personal information we process. On our website, we may ask you for information about yourself, such as (but not limited to):
• Contact details (for example: last name, first name, telephone number, email address)
• Information about you and your family (for example: the date of birth and age of your children; all family member’s height and weight)
• Your arrival and departure dates
• Your preferences and interests (for example: your lodging preference, activity preferences, when you would like to visit)
• Past experience with horses and other activities
• Credit card information
• Your questions, special requests, or comments before, during, or after your stay
• Necessary health information (for example: dietary allergies, dietary restrictions, physical limitations)
• Information collected through cookies*
*Cookies are small text files that are placed on your computer by websites your visit. They may collect session information such as your internet protocol (IP) address, the region or general location where your computer or device is accessing the internet, and browser type. Cookies may also collect behavioral information about the use of the Vista Verde website, such as a history of pages viewed. We do not process behavioral information collected by cookies to analyze individual behavior. We only use behavioral information collected by cookies to assess overall site use by all users of Vista Verde’s website.

The Data collected by our website about persons under 16 years of age, before booking, is limited to the individual’s age. We will ask for more specific Data if you decide to book a trip to Vista Verde during the booking process. We ask that you ensure your children do not send us any Data without your consent. If such Data is sent, please contact us at stephanie@vistaverde.com to arrange for this Data to be deleted.

We do not deliberately collect sensitive Data, such as race, ethnicity, political opinions, religious and philosophical beliefs, union membership, or details of sexual orientation. We may collect specific health Data during the booking process (such as allergies, medical dietary restrictions, or other relevant health Data) that is necessary to reduce risks to you and your family during your visit to Vista Verde.
How do we collect the Data?
We collect Data from you when you voluntarily fill out forms on our website or voluntarily contact us via email, telephone, or mail. Consent you give for Data processing may be withdrawn by contacting Vista Verde at stephanie@vistaverde.com. Our website also automatically gathers some Data, including IP addresses, using cookies.
What is the Data used for?
Maintain communication: Data that you voluntarily provide to us through the website allows Vista Verde to send requested brochures and newsletters. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. Your voluntary provision of Data is considered consent. Consent can be withdrawn for future use or processing by contacting us at stephanie@vistaverde.com.
Begin and complete the booking process: Data you provide us through the “Request a Reservation” page will be used to begin the process of booking your visit to Vista Verde. Any subsequent Data provided to us through email, a reservation form, or phone call will be used to complete your booking. The Data you provide allows us to manage the reservation of rooms, accommodation requests, and your stay at our facility.
Cookies: We use Data gathered by cookies to maintain the functionality of the Vista Verde website and for overall analytical purposes such as how our website is being used and the effectiveness of our website. Individualized behavior is not tracked via cookies, only overall diagnostics and analytics.
We will use your Data if we have your consent, for a legitimate basis, or as required by law.

Our Business Use
We may use the Data we receive or collect about you for internal business purposes such as: to help us improve the content and functionality of our website or our services, to better improve the services we offer, to manage your account, to help improve our security and prevent fraud, to develop new features or services, to provide you with customer service, to comply with all legal obligations and rights, and to generally manage the services and our business.
How long is the Data kept?
We will retain your Data as long as you are registered for our newsletters and email marketing. You may close your account by contacting us by email at stephanie@vistaverde.com or by mail at the address listed under “Our Commitment to Your Privacy.” You may also unsubscribe using the link in the email sent to you. We keep all Data related to booking for at least 5 years from the last date of contact to Vista Verde. This allows us to ensure that, should you come back to visit us, we have your Data on file and can offer you a hassle-free visit.

We may retain your Data for an additional period of time as required under applicable laws. We will continue to store your Data if required for legal, tax, or regulatory reasons, or for legitimate and lawful business purposes.
How do we protect your Data’s safety?
We take measures to safeguard and protect your Data. When you submit sensitive Data via the website, your Data is protected both online and offline.
Whenever we collect sensitive Data (such as credit card Data), that Data is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the web page’s address (URL).
While we use encryption to protect certain sensitive Data transmitted online, we also protect your Data offline. Only employees who need the Data to perform a specific job (for example: billing or customer service) are granted or permitted access to Data. The computers/servers in which we store personally identifiable Data are kept in a secure environment.
Third Parties:
We are the sole owners of the Data collected on this site. We will not sell or rent this Data to anyone. We may share your Data with third-party service providers who perform elements of service for us. These service providers may include, but are not limited to, marketing agencies, database service providers, and email service providers. Access to Data that these companies receive will be limited to Data necessary to fulfill the business-related functions we have engaged them to provide. When we engage another company to perform such business-related functions that may require access to Data, these companies agree by contract to maintain the confidentiality, security, and integrity of such Data in accordance with this privacy policy. This means that they are not permitted to use or share your Data except as permitted by our contract or required by law.

Third-Party Links:
Our website may include links to third-party websites (such as Facebook and Twitter). Clicking on those links may allow third parties to collect or share Data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
What Are Your Rights?
You have the following rights to your Data:
• Right of access: You have the right to ask us what Data Vista Verde has about you. You also have the right to ask us for copies of your Data
• Right of correction: You have the right to ask us to correct the Data concerning you or ask us to complete information about you that you think is incomplete
• Right of erasure: You have the right to request that Vista Verde erase your Data in certain circumstances
• Right of restriction of processing: You have the right to request that Vista Verde restrict the processing of your information in certain circumstances
• Right of objection to processing: You have the right to object to processing if we are processing your Data for a legitimate interest
• Right to portability: You have the right to ask Vista Verde to transmit Data about you that you have given us (identification and control Data exclusively) in an electronic format (.csv file) to another organization or to you
The exercise of these rights is not absolute, and may be limited for reasons of legitimate interest or legal reasons. You are not required to pay any charge for exercising your rights. We have one month to respond to you.
How Can You Exercise Your Rights?
Right of access, correction, erasure, and portability: Send your requests to customer service by emailing us at stephanie@vistaverde.com or giving us a call at 970-879-3858.

Right of data processing limitation or restriction: You can unsubscribe from any of our newsletters or marketing emails by clicking the unsubscribe link at the bottom of the newsletter or email addressed to you. Vista Verde then agrees not to send you additional marketing communications.

For any other requests, email stephanie@vistaverde.com or give us a call at 970-879-3858.

If you are dissatisfied with how we are processing your data, you may make a complaint to the United Kingdom’s Information Commissioner’s Office, https://ico.org.uk/.

Terms and Conditions

TERMS AND CONDITIONS
Terms of Use

The following Terms of Service govern your access to and use of Vista Verde’s website. Please read these terms and conditions (“terms”, “terms and conditions”) carefully before using the www.vistaverde.com website (the “service”) operated by Vista Verde Guest Ranch (“Vista Verde”, “us”, “we”, “our”).
Acceptance of Terms of Service
By using the Vista Verde website or by clicking to accept and agree when this option is made available to you, you accept and agree to be bound and abide by these Terms of Service and our Privacy Policy, incorporated by reference. If you are not 16 years of age or older or do not agree to the Terms of Service or our Privacy Policy, you must not access or use the Vista Verde website. All use is subject to the conditions stated below in this document. Every time you visit our website, use our services, or make a purchase, you accept the following Terms and Conditions.
Privacy Policy

Before you continue using our website we advise you to read our privacy policy (above) regarding our user data collection. You agree that all information you provide through the Vista Verde website is governed by our Privacy Policy, and you consent to all actions we take with respect to your information, consistent with our Privacy Policy.
Copyright

Content published on this website (digital downloads, images, texts, graphics, logos) is the property of Vista Verde and/or its content creators and protected by international copyright laws. The entire compilation of the content found on this website is the exclusive property of Vista Verde with copyright authorship for this compilation by Vista Verde.
Communications

All communication with us through the Vista Verde website is electronic. Each time you send us an email or visit our website, you are communicating with us. By communicating with us, you consent to receive communications from us as provided in our Privacy Policy. You also agree that all notices, disclosures, agreements and other communications we provide to you electronically meet the legal requirements that such communications be in writing.
Applicable Law

By visiting this website, you agree that the laws of the Colorado, without regard to principles of conflict laws, will govern these terms and conditions, or any dispute of any sort that might come between Vista Verde and you.
You agree that Colorado substantive law (without regard to its “conflict of laws” rules) exclusively governs this Document, any dispute you/your child has with Vista Verde, and all other aspects of you/your child’s relationship with Vista Verde, contractual or otherwise. You also agree that any legal proceeding relating to or arising out of the Activities, this Document, your relationship with Vista Verde or otherwise must be filed only in the courts located in Routt County, Colorado, which will be the sole jurisdiction and venue for any such legal proceeding. Before filing a lawsuit, you agree to first attempt to settle any dispute (not settled by discussion) through mediation before a mutually acceptable Colorado mediator.
Comments, Reviews, and Emails

Visitors may post content if it is not obscene, illegal, defamatory, threatening, infringing of intellectual property rights, invasive of privacy or injurious in any other way to third parties. Content must be free of software viruses, political campaign, and commercial solicitation.

We reserve all rights (but not the obligation) to remove and/or edit such content. When you post your content, you grant Vista Verde a non-exclusive, royalty-free and irrevocable right to use, reproduce, publish, modify, perform, display, distribute, or otherwise disclose such content throughout the world in any media. Additionally, you acknowledge that any information you voluntarily publish on our website is now non-confidential, public knowledge and can be used beyond the constraints of our Privacy Policy.
By publishing content on our website, you represent and warrant that you own or control all rights in and to the contribution, and have the right to grant us all of the above rights to the content.
License and Site Access

Vista Verde grants you a limited license to access and make personal use of this website. You shall not reproduce, modify, create derivative works of, or circumvent any access controls to the Vista Verde website. If you wish to download or modify any portion of this website, you must obtain explicit consent from Vista Verde. You represent that your use of the Vista Verde website complies with and will continue to comply with all applicable foreign, federal, and state laws, rules, and regulation.
Links to Third Party Sites

The Vista Verde website may contain links to other websites (“Linked Sites”). The Linked Sites are provided for your convenience only and are not under the control of Vista Verde in any way. Vista Verde is not responsible for the content of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Vista Verde has no control over the privacy policy of the Linked Site. The inclusion of any link does not imply endorsement by Vista Verde of the site or any association with its operators.
Use of Site

As a condition of your use of the Vista Verde Web Site, you warrant to Vista Verde that you will not use the Vista Verde Web Site for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Vista Verde Web Site in any manner which could damage, disable, overburden, or impair the Vista Verde Web Site or interfere with any other party’s use and enjoyment of the Vista Verde Web Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Vista Verde Web Site.
LIABILITY DISCLAIMER

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE VISTA VERDE WEB SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. VISTA VERDE AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE VISTA VERDE WEB SITE AT ANY TIME. ADVICE RECEIVED VIA THE VISTA VERDE WEB SITE SHOULD NOT BE RELIED UPON FOR PERSONAL, MEDICAL, LEGAL OR FINANCIAL DECISIONS AND YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION.

VISTA VERDE AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE VISTA VERDE WEB SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. VISTA VERDE AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL VISTA VERDE AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE VISTA VERDE WEB SITE, WITH THE DELAY OR INABILITY TO USE THE VISTA VERDE WEB SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE VISTA VERDE WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE VISTA VERDE WEB SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF VISTA VERDE OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE VISTA VERDE WEB SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE VISTA VERDE WEB SITE.
Trademarks

The names of actual companies and products mentioned herein may be the trademarks of their respective owners.
The example companies, organizations, products, people and events depicted herein are fictitious. No association with any real company, organization, product, person, or event is intended or should be inferred.
Any rights not expressly granted herein are reserved.
NOTICES AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT
Pursuant to Title 17, United States Code, Section 512(c)(2), notifications of claimed copyright infringement under United States copyright law should be sent to Service Provider’s Designated Agent. ALL INQUIRIES NOT RELEVANT TO THE FOLLOWING PROCEDURE WILL RECEIVE NO RESPONSE. See Notice and Procedure for Making Claims of Copyright Infringement.