Ahhh, the housekeepers. The unsung heroes at a dude ranch. They clean, they deliver special goodies, they launder, they iron, they take out trash…..and they do it all with a smile on their face and laughter in their voices. How many times do they joke among each other about how their parents might feel about them using their college degrees to do this job? It’s probably daily. But, what is so wonderful is that they understand the huge role they play in our guests’ experience. They understand that they have the biggest impact on our guests’ first impression. And, they understand that without them we’d all be a glorious mess.
I love watching the housekeepers find little ways to make their job fun. Whether it’s dance parties in the laundry room after ironing their 100th sheet for the day or having fun with a guest by leaving a ransom note regarding Willie the Moose, they make it a good time. The other day, in the midst of delivering special requests to the cabins it began to rain. Not just a little sprinkle, but a full on downpour. Did that stop them? Nope. As you can see, the crew just found an ingenious way to keep dry and kept on going.
So, today we sing the praises of our wonderful housekeepers. While they work on their perfectly made beds, sparkling chrome, dust-free ledges and streak-free mirrors we all can shout out a big thank you for all they do to make our guests feel like royalty.