If you want to provide the best dude ranch vacation to your guests, you have to start with the best dude ranch staff. Yesterday marked the start of our orientation weeks, and we are already off to the races on getting our crews dialed in on how to do their jobs with excellence!
Typically, the first day of orientation involves this map. Each staff member gets up and introduces themselves before planting a push pin on the map to show their hometown. Part of what makes this a great dude ranch vacation experience is the fact that these talented people come from all over the country. This year, it was all USA, but some years we have folks from outside of the country.
Now, it's time to work on learning the ins and outs of their departments.
The wranglers need to learn all the horses, their personalities, how we want to teach folks and where to take them on their riding holidays.
The housekeepers need to learn the level of cleanliness we expect for making our romantic cabins (hey, you can have romance whether you're on a honeymoon or a family vacation) spotless and shiny.
The servers need to learn the proper serving style for a ranch that is luxurious, but still ranchy and friendly.
The guides need to learn where to take guests when they want to bike, hike or fish….because our all inclusive ranch resort is more than just a dude ranch.
The list goes on as each crew learns what it takes to try to provide the best dude ranch vacation out there!